Software Management

Ø We will use the following example to demonstrate how you manage your software

n Example: You are a leader of IT support team in your department and there are 3 support members in your team. Now, the financial department requested to install new ERP software to 200 users within a week. As you are a leader, how you monitor the progress to make sure this task to be completed within a week? You cannot miss to install this ERP software in any computers as the new ERP system will be startup in next Monday sharply.

n IP-guard allows you to custom the classes and instances of the application software, and the followings tables are your design:

Asset Property: ERP Application
Property Type	Name of Asset Property	Value Type	Descriptions
Instance	Installation Date	Date	Support team should input the installation date
Instance	Completed	Yes/No	If the application software is installed successfully, it should input Yes. Otherwise, No
Instance	Installed By	Text	Support team member should input his/her name who is responsible to install the software in corresponding computer.

Table 1

n After you complete the design in Table 1, you go to IP-guard¡¦s Asset Classes Management to add the above new properties in Application (see Figure 1)

Figure 1

n As you are a leader, how you monitor the installation progress every day?

u For example: you want to know which computers have not installed the program. You can add some query conditions (see Figure 2a and 2b):

1. Application-description == ¡§ERP¡¨

2. Application-completed is ¡§Not exist¡¨

3. Application-completed is ¡§No¡¨

Figure 2a Add a query condition

Figure 2b All required query conditions

u For example: you want to know how many computers have installed the software by your support team staff Peter, you can add the following conditions to get the result (see Figure 3):

Figure 3